A Design Company

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Service

Discover 16 award-winning designs tagged Service on A Design Company.

Jackery Nexus Smart Digital Packaging

Jackery Nexus

Jackery Nexus is a smart packaging system for consumer electronics. NFC and RFID tags are embedded into standard boxes, turning packaging into a digital interface. Logistics tracking, batch inventory, authentication, and lifecycle data are managed through a cloud platform. Users reach digital manuals, augmented reality content, and product information by tapping the box with a phone. The system works within existing production processes, so packaging serves as a long term service channel rather than a disposable container.

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Nextgen SME sales and service model Phygital Customer Onboarding Experience

Nextgen SME sales and service model

Akbank Service Design Team integrates customer digitization and diverse products on one platform with a Phygital approach for access outside branches. Unlike competitors, they offer personalized multi-product bundles in a single flow, enabling digital activation of up to 7 products. Their first point of mobile use innovation eliminates paper and physical presence through digital contract approvals. They employ a reward-based sales model to increase both customer relationship depth and sales efficiency.

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Urbaner Customer Experience Website Packaging

Urbaner

Urbaner is a brand and service strategy for a beard grooming product created for the Japanese market. The strategy covers product planning, a responsive one-page website, packaging and an online community. The trimmer uses a motor and high-carbon steel blades made in Japan, and its compact form allows beard adjustment at any time. The packaging combines varied typography with a simple inner box that explains product use. Urbaner presents grooming as a way to express personal style, and the website guides visitors from first interest to purchase.

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Rixing Go Digital Self Guided Service

Rixing Go Digital

Rixing is the world's last and only type foundry that's still making traditional Chinese letterpress. As part of Taiwan's cultural heritage and an ambitious career rather than a for-profit business, Rixing dedicates itself to conveying cultural values of craftsmanship and aesthetics of letterpress to all. This project aims at helping Rixing deliver its value proposition by implementing a self-guided service for visitors to learn about the history, artefacts, techniques, and commodities of letterpress on their own, leaving staff more time to better serve their customers.

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Leakage Awareness Consulting Workshop

Leakage Awareness

The Leakage Awareness workshop makes it possible for designers to work on bigger, deeper cases with clients. It provides a way to build internal stakeholder support, gather reluctantly disclosed situation info, receive pay for typically unpaid early design research, and ultimately visualize production flows for discussion. The workshop features a modular design for portability and easy extension. It also integrates with the C-BAT app to generate a material analysis report.

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Enjoy Happy Food Service Design

Enjoy Happy Food

This design project shows how to transform a traditional fish vendor into a modern social e-commerce brand as a response to the epidemic, and to bridge the gap between traditional fish market shopping and online shopping lifestyle. The brand is rooted in the vendor's 40 year fisheries professionalism, traditional market's way of customer social interactions, and takes customization orders from customers via Line (a most used social app in Taiwan) to deliver freshest, daily caught sea fish and recommended cooking recipes.

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Case Luggage Travelling Separately

Case

Case envisions the future of luggage and how luggage might evolve to become something that travels separately from its owner. Streamlining the travel experience, reducing stress, whilst also minimizing costly infrastructure. The Case is provided to you as part of an on-demand service whereby it will be delivered from your home to your destination ahead of the traveler, replacing the need to own and travel with luggage.

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Service Design for College Enrollment Collaboration Platform Admission Mode

Service Design for College Enrollment

Service Design for College Enrollment is a service system created for the enrollment period of a university. The design combines an online collaboration platform with an offline space. On the platform, staff from different departments jointly add and update the module information and statistics they are responsible for. In the offline space, tools such as journey maps support analysis, discussion and decisions. Students receive consulting services, admission reception, peer guidance and admission brochures. The aim is to improve work across departments and to reduce student anxiety.

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Jelly Tea Regimen Service

Jelly Tea

Jelly Tea is a health service and functional food system for young office workers. The jelly is made from Chinese tea and from plants used as both food and medicine. Six varieties were produced, each with a specific effect and taste. Vending machines allow the products to be obtained quickly, while a mobile mini program offers online purchase and simple games. Users complete weekly tasks, such as daily exercise or early sleeping hours, to unlock further game content and rewards. The aim is to support long-term healthy habits and not only immediate needs.

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Funaging Elderly Educational Service

Funaging

FunAging is an educational service offering classes of smartphone apps to accompany and empower the elderly. FunAging disseminates the class information with the elderly via Line, a widely used social app in Taiwan among the elderly. However, many elderly have difficulties in registering classes via Line as its interface is not elderly-friendly. This project employs senior-centered service design thinking to enhance the class registration process. A set of systematic design diagnosis clarifies the UX issues, with insightful design deliverables, to make the service more fluent and effective.

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Ecommuni Brochure Exhibition Experience Service Design

Ecommuni Brochure

Ecommuni Brochure is a service design that lets exhibition visitors create personalized brochures. Visitors select exhibits during the exhibition by tapping NFC stickers placed beside the products. The selected items are gathered in a digital brochure that can be edited in an application, including layout changes, labels and small icons. The cover is generated from the viewing route. The brochure is printed on paper only when the visitor leaves. Paper waste is reduced and the collected data supports the exhibition industry.

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Milcotech Multifunctional Sale System

Milcotech

Milcotech is a point of sale system for milk collection centres. Milcotech records milk quality analysis and traceability from the small farmer to the food processor. Farmers and collectors are identified by RFID cards, and each delivery is weighed, tested and logged. The system stores transaction, quantity and quality data, which supports farmer relationship management, extension services and access to finance. The housing is made of carbon steel and aluminium in three modules that can be rearranged on a desktop.

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